We don't operate like a conventional store. Every garment is made to order by hand — and that process takes real time. Here's exactly what happens after you place an order.
From the moment you order to the moment it arrives, here is what happens and when you'll hear from us.
Mass production lets brands ship in 24 hours. It also produces garments that pill after three washes, seams that split within weeks, and fits that are optimised for cost — not for the person wearing them.
We chose the opposite path. Every Vendetta piece is constructed individually, which means longer lead times but garments that hold up for years. The delay isn't a weakness — it's the entire point.
When you wait for a Vendetta piece, you're not waiting for inventory to be pulled from a shelf. You're waiting for your garment to be made. That distinction is everything.
We produce in small batches — typically 15 to 30 units per style, per cycle. This is deliberate. Small batches allow us to:
Fewer pieces means more attention on each one. Every garment gets individual care from start to finish.
We only produce what's been ordered or what we're confident will sell. No overproduction, no landfill surplus.
Small runs let us use premium and deadstock fabrics that wouldn't be available at mass-production volumes.
Once a batch cycle closes, that colourway or detail may not return. Each drop is its own moment.
One of the most common frustrations with made-to-order brands is silence after payment. We've built our process around the opposite. You will hear from us at every step:
Because each piece is made to order, we can't accept standard returns for change of mind. However, we stand behind our work:
If your piece arrives with a manufacturing defect, we will remake it at no cost. Send photos within 48 hours of delivery.
We provide detailed sizing on every product page. If a garment doesn't match the published measurements, we'll work with you on a solution.
If tracking shows your order is lost, we will reship or refund. All orders are insured and fully tracked.
Email us before ordering if you have any concerns about fit, fabric, or timing. We'd rather answer questions upfront than solve problems later.
Now you know what goes into each piece. Browse the current drop and secure your slot.
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